Support
Technical Support
Email Assistance
support@slinex.com
Response time: within 24 business hours. Available for troubleshooting & configuration queries.
Documentation & Software
User Manuals
Installation & operation guides DIRECTORY Firmware & Updates
Latest software for IP & Analog devices DOWNLOADS
Application for IP Direct device management GET APP
Installation & operation guides DIRECTORY Firmware & Updates
Latest software for IP & Analog devices DOWNLOADS
Slinex Smart Call App
Mobile app for remote calls and control
IP Direct AppMobile app for remote calls and control
Application for IP Direct device management GET APP
Need Technical Assistance?
To help our engineers resolve your hardware or software issue as quickly as possible, please include the following details in your email request:
1. Device Model & Serial Number (S/N)
Located on the sticker on the back or side of your monitor/call panel.
2. Current Firmware Version
Can be found in the system settings menu of your device.
Briefly describe the symptoms. Photos or a short video of the error/wiring greatly speed up the diagnosis.
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